If you have any special areas of concern, such as pet odors, stains or food/drink stains that will require additional attention, please let us know so that we are able to accurately schedule the time necessary to complete your project. If you have pet odor concerns, please include the following information: If it’s a dog(s), what age, weight and breed, please include its gender. If it’s a cat(s) gender and age. Also please indicate whether or not the pet(s) is currently taking any medication. If the stain is food or drink based, include the nature of the spill (if you know) and how long it has been on your carpet (if you know).