Our History, Certifications and Guarantee
CLEAN Choice is a locally owned and family-run company for over 29 years. Shortly after our family began working in the local carpet cleaning industry, we quickly realized that most Baltimore carpet cleaning companies did not provide good customer service, honest upfront pricing or quality workmanship and they didn’t seem to know much about proper carpet cleaning, equipment, or pet odor removal either.
Our mission is to “WOW” every customer, and we have been doing just that since 1989. With so many carpet cleaning companies in Annapolis, Baltimore, Columbia and the surrounding areas to choose from, may we suggest that you examine 3 criteria in making your selection:
Equipment, Training and Service Do Make a Difference!
1. Equipment – Our service vehicles are powerful $90,000 state of the art 250º degree eco-steam cleaning machines. The large vacuum blower, essential to removing maximum soil, contaminants and rinse water, is powered by a 340 hp Chevy truck engine. Most carpet cleaning vacuums are run by your electric or 8 to 20 horsepower engines. The difference in cleanliness, dry time and long lasting beauty and freshness is astounding.
2. Training – We have been IICRC certified firm since 2006 and a CRI-SOA certified service provider since 2008. Look up our qualifications online at www.iicrc.org, www.cri.org, and see our long list of certifications. Also note, how very few companies in our area are certified by anyone. The residential and commercial green carpet cleaning industry is ever evolving with new technology and better cleaning methods, science, and practices. That’s why CLEAN Choice invests heavily in continuing employee education through a variety of cleaning industry certification seminars as well as in-classroom training and IICRC certification programs yearly.
3. Service – IICRC Certified Technicians on Every Job, Each certified carpet cleaning is handled according to industry certification protocols and best green cleaning practices by having at least one Institute of Inspection, Cleaning and Restoration Certification (IICRC) certified technician on every job! We only select the type of personnel you yourself would invite into your home or office, and we train our service technicians to be experts in their field. We believe in sharing our education with every client so they understand the true importance and value of proper carpet and fabric care. We offer a 10% Referral Rewards Program that earns clients FREE CASH or FREE SERVICES for every referral.
Aren’t All Carpet Cleaning Companies Basically the Same?
No! Reputation, Experience, Education, Systems and Guarantee are the 5 most important considerations when choosing a service company to come into your home or office.
We offer clients a carpet cleaning company that truly performs services with ethics, integrity, and skill in order to provide the highest level of reliable customer service, education, and professionalism every time you need us or refer us.
Experience the CLEAN Choice Certified Professional Difference Today. Our Exclusive 12-Step TRUE-GREEN-BabySafe™ Premium Green Carpet Cleaning Process demonstrates and confirms our ongoing commitment to the highest standards for green carpet cleaning effectiveness and ensures customer satisfaction at the highest level for over 25 years.
All of our carpet, rug, upholstery, tile, grout, wood floor, and cement cleaning and treatment products are totally organic, soap free and yet powerful, non-toxic, odor free, hypo-allergenic, with no off-gassing and no VOC’s. Made with safe all natural organic ingredients, CLEAN Choice’s cleaning and treatment products are the safest available on todays market and certified CRI-SOA, GREEN SEAL, IAQ, EPA-Dfe eco-friendly and safe.
At CLEAN Choice, we believe that we have an obligation to our industry, and are aware of our responsibility to the health of our employees and customers, that is why we have maintained the highest level of quality in all our services, products and equipment. CLEAN Choice is committed to educating our customers in proper, safer, and more efficient carpet cleaning processes, so that our employee and clients health as well as the environment are improved and maintained.
The strength of our company comes from each individual employee; from the friendly knowledgeable office staff that answers your call live and schedules your appointment, the experienced certified professionals that come into your home or business, to the management staff our clients have come to trust and rely on year after year.
Our staff’s reputation rests on their extensive knowledge, enthusiasm, on-going annual training and certification, coupled with over 36 years of cleaning and restoration experience. Our technicians have and continue to solve many unique carpet cleaning, odor and carpet installation problems for our clients and other cleaning companies.
CLEAN Choice is an IICRC Institute of Inspection Cleaning, and Restoration Certification Certified Company and CRI-SOA Approved Service Provider.
CLEAN Choice is most proud to become the first carpet cleaning company in all of Maryland to receive the distinguished CRI-SOA Service Provider Certification (Carpet and Rug Institute Seal of Approval Program) in October of 2007. Effective January 1, 2013, carpet manufacturers’ warranties now require homeowners to hire CRI-SOA certified service providers at least every 18 months to keep the warranty in full effect. Since Oct. 2007, only 20 carpet cleaning companies in Maryland to have earned the CRI-SOA Service Provider Certification thru March, 2014 although there are over 5,000 licensed carpet cleaners in Maryland.
GREEN SEAL, EPA-Dfe and CRI-SOA Gold Level Certified Systems, Products and Equipment
CLEAN Choice’s 14-Step TRUE-GREEN BabySafe™ green carpet cleaning process and all of our cleaning and treatment products have been tested, approved and certified by GREEN SEAL, the EPA-Dfe, the CRI-SOA Gold Level, and leading carpet manufacturer’s. We have earned the CRI-SOA Gold Level Seal of Approval for Superior Truck Powered Truck Mount Green Carpet Cleaning since October 2007.
100% SATISFACTION GUARANTEED
Our first class customer service, unsurpassed quality work, and competitive per sq. ft. package pricing add up to the absolute best value available in the Baltimore and Annapolis carpet and upholstery cleaning industry. Our guarantee of satisfaction is simple yet powerful. If you are not satisfied with a warranted area cleaned within 30 days we will re-clean the carpet to your satisfaction. If your still not satisfied with the results, we will refund the cost of cleaning the area of concern. CLEAN Choice must be permitted to inspect and to remedy the area(s) of concern and reserves the right to exclude certain cleanings from the above stated guarantee for reasons such as prior pile damage, excessive wear, pile shading, or permanent stains caused by, but not limited to prior improper cleanings. Any exclusions are disclosed on the invoice prior to any work being performed.
Become a CLEAN Choice client for life…You’ll be glad you did!
Whether your need is a quality green carpet cleaning, pet urine odor removal, upholstery cleaning, area rug cleaning, tile, grout, or concrete cleaning and sealing, or emergency water removal and restoration, we’re here to help and serve you when you need us.
How To Avoid Getting Ripped Off!
It’s sad but there are people who are just out to get your money without providing a service of any value. But they would not have as much opportunity if there weren’t individuals who they felt could get something of value for a ridiculously low amount of money.
Did You Know? The only requirement to obtain a Maryland business license
“LET THE BUYER BEWARE” is the old adage that rings true when talking about ‘too good to be true’ prices. If you see an ad for carpet cleaning for say $9.95 per room or a $99.00 special … Beware!
These are the “Bait and Switch” carpet cleaners that give our industry a bad reputation. The bait is the low $99 price quote, but when they get to your home the 2 rooms you thought you were going to pay $99 for has grown to more than $300.00 with the high pressure add-ons.
In reality, when you add up the cost of fuel, the truck-mount equipment ($25,000 to $60,000) , the service van ($35,000 or more), employee wages, health insurance, workers compensation, business insurance to protect you, equipment and vehicle maintenance, fuel, office staff, shop, education and certification classes, and many other overheads, it costs the average reputable company over $160.00 just to send someone to your door. And that’s before they do any work. So how can they clean for that price? They can’t! And if you insist they do what they the job for the advertised price, they will either leave, try to get a minimum trip charge for coming out, or you will not get a good job. In fact, they will damage the fibers, contaminate the carpet pile, create a mold farm in your pile, and even void your carpet manufacturers’ warranty.
What Can You Do?
Hire CLEAN Choice to ensure the best results.
Call to Schedule Your Carpet Cleaning Today